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HelpFAQ3 min read

Common questions

The questions students ask most in their first week, answered directly.

QuestionAnswer
Do I need a credit card to try Durmah?No. No payment method is collected for the trial and you are never charged automatically.
Which universities are supported?Durmah provides a shared independent workspace for UK law students and appropriate adult independent learners. You can add your own university, modules and study context; this does not mean that your institution endorses the service or that every course or jurisdiction is covered. Check current feature availability and your official course instructions.
Will Durmah write my coursework for me?Durmah is not intended to write coursework for submission. AI assistance depends on current feature availability and permission for the particular task; writing the final text yourself does not make a prohibited use acceptable.
Will Durmah tell me what grade I will get?No. Feedback is diagnostic, with no predicted mark or classification. Your result depends on your university's rubric, your marker and your final submitted work.
Is my work private?Saved academic content is associated with your study account. Private access does not mean device-only processing or no operational access. Your workspace shows current AI, voice and upload availability. Read the privacy policy for service providers, retention and deletion requests.
Do I need a password?No. Sign-in runs through Google, so there is no Durmah password to create or forget.
What if my transcript is short or my file will not upload?Durmah tells you exactly what is wrong and what to do instead. Short transcripts are flagged rather than analysed unreliably.
Is Durmah affiliated with my university?No. It is an independent platform. Where Durmah and your module handbook disagree, your handbook wins.

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Still stuck?

Ask Durmah — it knows this manual and can point you to the right section. If the manual itself is wrong, out of date or unclear, tell us and we will fix it. Documentation errors are treated as product bugs.

Durmah is an independent study platform and is not affiliated with, endorsed by, or operated on behalf of any university. Everything in this manual describes study support for legal education. It is not legal advice. Where this manual and your module handbook disagree, your module handbook is authoritative.